What sources do you collect?
Broad collection of 300+ million sources including Twitter, Tumblr, blogs, forums, news sites, review sites as well as others.
How far back does the data go?
Users have instant access to data going all the way back through 2007
What languages are available?
78 languages are collected. Full sentiment analysis is available in English, Spanish, Portuguese, German, and French.
How can we access the data / analysis?
Access to the data and analysis is available through a web-based visual platform and an API.
How much does support cost?
Nothing! A dedicated account manager and free customer support is available with every account.
Do you provide professional services?
No. Our goal is to make software so intuitive that you don’t need to hire someone to make sense of the analysis.
Can I export the data and visuals?
Yes. You can directly export SVGs, JPGs, and PDFs of the visuals, and export raw analysis to XLS, JSON, and XML.
What are the ideal use cases?
For a list of the best use cases and examples please go here: Social Listening Use Cases
Who does your software help?
Infegy’s software is best suited for medium-to-large ad agencies, market research companies, and major brands. For more information, check out: Who Infegy Helps